Privacy policy

PRIVACY NOTICE

At Zeitta, the privacy of our visitors and customers is one of our main priorities. This Privacy Notice document contains the types of information we collect and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through our support email: [zeitta.global@gmail.com].

1. Information We Collect

When you visit or make a purchase at Zeitta, we collect certain personal information necessary to process your orders and improve your experience in our store:

  • Order Information: Full name, shipping address, billing address, email address, phone number, and payment details (processed in an encrypted manner through our payment gateways).

  • Device Information: IP address, browser type, time zone, installed cookies, and how you interact with our website.

2. How We Use Your Information

We use the collected information to:

  • Process and manage your orders: Shipping products, processing payments, and issuing confirmations or invoices.

  • Customer Service: Responding to your questions, tracking packages, and providing after-sales support.

  • Marketing and communication: Sending you offers, promotions, or product updates (only if you have given prior consent).

  • Fraud prevention: Analyzing transactions to detect potential risks or fraudulent activities.

3. Sharing Information with Third Parties

We do not sell or rent your personal data. We only share your information with trusted service providers essential for the operation of the store:

  • E-commerce Platform: Shopify (store hosting and management).

  • Payment Gateways: Stripe / PayPal / Mercado Pago (to process payments securely).

  • Logistics and Carrier Companies: Shipping companies responsible for delivering your order to your home.

4. Cookies and Tracking Technologies

Zeitta uses "cookies" to store information about visitors' preferences and the pages on the website that the visitor accessed. This information is used to optimize the user's experience by customizing our web page content.

You can choose to disable cookies through your individual browser options.

5. Your Rights

Depending on your location, you have the right to:

  • Access, correct, or delete the personal information we hold about you.

  • Request the restriction or cancellation of the processing of your data.

  • Withdraw your consent at any time for marketing communications.

To exercise any of these rights, please contact us at [zeitta.global@gmail.com].

6. Changes to this Privacy Notice

We may update this Privacy Notice periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

  • Last updated: [Today's date, e.g., August 14, 2026]